Return & Exchange Policy
At Harden Apparel, customer satisfaction is important to us. This Return & Exchange Policy outlines the guidelines for returning or exchanging items purchased through hardenapparel.com. Please review the information below carefully before submitting a return or exchange request.
Return Eligibility
Items purchased from hardenapparel.com may be eligible for return provided they meet the following conditions:
- Items must be unused, unworn, unwashed, and unaltered
- All original tags must remain attached
- Items must be returned in their original condition
- Items showing signs of wear, damage, or alteration will not be accepted
Returns that do not meet these conditions may be declined.
Non-Returnable Items
Certain products are not eligible for return or exchange. These may include, but are not limited to:
- Final sale items
- Items marked as non-returnable at the time of purchase
- Products that have been worn, washed, or altered
Please review product descriptions carefully on hardenapparel.com before completing your purchase.
How to Start a Return
To begin a return, customers must submit a return request through the appropriate return process available on hardenapparel.com. Once a return request is reviewed and approved, further instructions will be provided to complete the return.
Returns sent without prior approval may not be accepted.
Exchanges
Exchanges are subject to product availability and must meet the same eligibility requirements as returns. Items requested for exchange must be in original condition with tags attached.
If the requested exchange item is unavailable, alternative options may be offered in accordance with our internal policies. Exchanges are processed only after the original item has been received and inspected.
Condition Inspection
All returned items are inspected upon receipt. Harden Apparel reserves the right to refuse returns or exchanges if items do not meet the stated condition requirements. Items that fail inspection may be returned to the customer without processing.
Orders Purchased from Third-Party Retailers
Products purchased through retailers or websites other than hardenapparel.com are not eligible for return or exchange through Harden Apparel. Please refer to the original retailer’s return policy for assistance.
Incorrect or Defective Items
If you receive an item that is incorrect or defective, please submit a request through the appropriate support process on hardenapparel.com. Each case will be reviewed individually to determine the appropriate resolution.
Policy Updates
Harden Apparel reserves the right to update or modify this Return & Exchange Policy at any time without prior notice. Any changes will be reflected on hardenapparel.com, and continued use of the site constitutes acceptance of the updated policy.